Provisioning, mediation, billing, OSS/BSS
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Industry domain brief
Utilities & Energy
COBOLpro documents meter-to-cash, billing, tariff, outage, service-order, and regulatory dependencies for utilities and energy providers.
3
Legacy estate
Systems and data surfaces to inspect
9
Workflows
Business workflows grouped by capability
3
Risks
Business impacts with control focus
4
Deliverables
COBOLpro assessment artifacts
Executive summary
Utilities and energy providers operate legacy systems that support critical services, regulated billing, outage response, market settlement, field operations, and customer communication. Many tariff and operational rules are embedded in source code, tables, and batch schedules.
COBOLpro converts those dependencies into a controlled domain brief for billing transformation, regulatory reporting, resilience planning, and system documentation.
Legacy systems in scope
The source estate to turn into an operating map.
Each row is structured for executive review: where the COBOL behavior sits, what it touches, and what the documentation must prove.
Meter-to-cash
Legacy estate
Customer information, meter data, usage validation, tariffs, billing, payments, collections, and disputes
Documentation focus
Rate application, estimates, demand, exceptions, bill generation, payment posting, and reconciliation
Outage and field service
Legacy estate
Outage intake, crew dispatch, service orders, work management, asset, notification, and emergency systems
Documentation focus
Critical-service dependencies, customer notifications, restoration reporting, and field-work handoffs
Regulatory and market reporting
Legacy estate
Grid, plant, market, environmental, compliance, finance, and settlement reporting feeds
Documentation focus
Regulatory lineage, market settlement, audit evidence, and operating-window protection
Operational workflows
Business capabilities, not raw program lists.
COBOLpro groups source behavior around the operating workflows buyers need to preserve, explain, or replace.
01
Billing and customer operations
- Meter reads, validation, estimation, tariffs, and billing
- Payments, collections, disconnects, reconnects, and disputes
- Move-in, move-out, service orders, and customer notifications
02
Outage and field operations
- Outage intake, crew dispatch, restoration, and reporting
- Work orders, asset maintenance, and field-service updates
- Emergency response and critical-service continuity
03
Market and compliance operations
- Regulatory filings and audit response
- Market, environmental, grid, and plant data exchange
- Finance close, settlement, and reconciliation feeds
Risk and control priorities
Where legacy ambiguity becomes business exposure.
The assessment narrows risk to business impact and source-backed control evidence instead of treating documentation as a generic code inventory.
01
Billing accuracy
Business impact
Small tariff, demand, estimate, or exception errors can create material customer and regulatory exposure.
Control focus
Document rate, usage, fee, exception, and bill calculation logic with source-level references.
02
Critical-service resilience
Business impact
Outage, service-order, and customer communication dependencies must survive system and process change.
Control focus
Map operating paths for outage events, field dispatch, customer notices, and emergency workflows.
03
Regulatory defensibility
Business impact
Compliance reports often rely on transformations that cross operations, finance, field, and market systems.
Control focus
Trace regulated fields from source programs through files, jobs, reports, and settlement feeds.
COBOLpro assessment output
Concrete artifacts for continuity decisions.
Outputs are written for shared use across business, audit, architecture, application, data, and delivery teams.
01
Meter-to-cash lineage
Usage, tariff, billing, payment, dispute, reporting, and finance dependencies tied to source assets.
02
Outage and field-work map
Service-order, dispatch, restoration, notification, asset, and emergency-response dependencies.
03
Tariff and exception catalog
Readable rules for rates, fees, demand, estimates, adjustments, exceptions, and regulatory calculations.
04
Resilience runbook
BCDR-oriented evidence for billing cycles, outage events, market settlement, and critical services.
Domain assessment