Skip to main content

Enterprise Privacy Policy

Enterprise-Grade Data Protection

This privacy policy demonstrates our commitment to the highest standards of data protection, security, and privacy for enterprise clients. We exceed industry requirements to ensure your trust.

Last updated: August 22, 2025 | Effective Date: August 22, 2025

1. Executive Summary & Commitment

Our Privacy Pledge:

COBOL Pro ("Company," "we," "our," or "us") is committed to maintaining the highest standards of data privacy, security, and transparency. We understand that enterprise clients entrust us with their most valuable digital assets—their legacy COBOL systems and business-critical data. This commitment extends beyond compliance to establishing trust through demonstrable security practices, transparent operations, and unwavering respect for data sovereignty.

This Privacy Policy governs the collection, processing, storage, and protection of all personal data and proprietary information processed through our COBOL modernization platform. We adhere to the most stringent international privacy standards including GDPR, CCPA, SOX, HIPAA, and other applicable regulatory frameworks.

2. Data Classification & Collection Framework

2.1 Enterprise Data Categories

Personally Identifiable Information (PII)

  • • Account credentials and authentication data
  • • Contact information (name, email, phone)
  • • Organizational details and role information
  • • Payment and billing information

Proprietary Business Data

  • • COBOL source code and applications
  • • System architectures and configurations
  • • Business logic and proprietary algorithms
  • • Database schemas and data structures

2.2 Technical & Operational Data

  • System Telemetry: Performance metrics, error logs, system diagnostics (anonymized)
  • Usage Analytics: Feature utilization, platform interaction patterns (aggregated)
  • Security Monitoring: Access logs, authentication attempts, security events
  • Network Data: IP addresses, device identifiers, browser information (encrypted)

Data We Never Collect:

We do not collect: Social Security numbers, financial account details, health records, biometric data, location tracking, personal communications unrelated to service delivery, or any data not explicitly required for service provision.

3. Legal Basis & Purpose Limitation

3.1 Processing Justification

Data CategoryLegal BasisSpecific Purpose
Account DataContractual NecessityService delivery and authentication
COBOL CodeLegitimate InterestCode analysis and documentation generation
Usage AnalyticsLegitimate InterestService improvement and optimization
Security LogsLegal ObligationSecurity monitoring and compliance

4. Enterprise Security Architecture

4.1 Zero-Trust Security Model

Encryption at Rest

AES-256 encryption for all stored data with hardware security modules (HSMs) for key management

Encryption in Transit

TLS 1.3 with perfect forward secrecy for all data transmissions and API communications

Encryption in Processing

Homomorphic encryption and secure enclaves for code analysis without decryption

4.2 Access Controls & Authentication

  • Multi-Factor Authentication (MFA): Mandatory for all user accounts with hardware token support
  • Role-Based Access Control (RBAC): Granular permissions with principle of least privilege
  • Just-In-Time Access: Temporary elevated permissions with full audit trails
  • Single Sign-On (SSO): SAML 2.0 and OpenID Connect integration with enterprise identity providers
  • API Security: OAuth 2.0, rate limiting, and cryptographic request signing

4.3 Infrastructure Security

  • Cloud Security: SOC 2 Type II certified infrastructure with AWS/Azure enterprise security features
  • Network Segmentation: Isolated processing environments with micro-segmentation
  • Intrusion Detection: AI-powered threat detection with 24/7 security operations center
  • Vulnerability Management: Continuous security scanning with automated patch management
  • Data Loss Prevention: Advanced DLP controls with real-time monitoring and alerting

5. Data Sovereignty & Processing Locations

Data Residency Guarantee

Enterprise clients maintain full control over data location. We offer region-specific processing with data residency guarantees in US, EU, UK, Canada, and other sovereign territories as required.

5.1 Processing Locations

  • Primary Regions: United States (Virginia, Oregon), European Union (Ireland, Germany)
  • Data Centers: ISO 27001, SOC 2 certified facilities with physical security controls
  • Cross-Border Transfers: Standard Contractual Clauses (SCCs) and adequacy decisions
  • Government Access: No data access provided except under valid legal process with client notification

5.2 Data Localization Options

  • Dedicated regional instances for regulated industries
  • On-premises deployment options for maximum control
  • Hybrid cloud configurations with customer-managed encryption keys
  • Air-gapped processing environments for highly sensitive workloads

6. Data Retention & Lifecycle Management

Data TypeRetention PeriodDeletion Method
COBOL Source CodeDuration of contract + 90 daysCryptographic erasure
Generated DocumentationDuration of contract + 90 daysSecure deletion (DoD 5220.22-M)
Account InformationContract + 7 years (legal requirement)Multi-pass overwriting
Usage Analytics2 years (anonymized after 90 days)Automated purging
Security Logs7 years (compliance requirement)Secure archival then destruction

Right to be Forgotten

Upon request, we will delete all personal data within 30 days, except where retention is required by law. Deletion certificates provided upon completion.

7. Third-Party Relationships & Data Sharing

7.1 Service Providers & Subprocessors

We maintain a limited list of carefully vetted subprocessors, all bound by Data Processing Agreements (DPAs) with equivalent privacy protections:

  • Cloud Infrastructure: AWS, Microsoft Azure (enterprise agreements with BAAs)
  • Security Monitoring: SOC-certified security providers for 24/7 monitoring
  • Authentication: Enterprise identity providers (customer-controlled)
  • Analytics: Privacy-focused analytics with data minimization

7.2 Data Sharing Restrictions

Absolute Prohibitions:

  • • No sale, licensing, or commercialization of client data
  • • No use of proprietary code for AI training without explicit consent
  • • No sharing with competitors, marketing partners, or data brokers
  • • No cross-client data exposure or co-mingling

8. Individual Rights & Enterprise Controls

8.1 Individual Data Subject Rights (GDPR Article 12-23)

Right to Access (Art. 15)

Comprehensive data reports within 30 days

Right to Rectification (Art. 16)

Data correction and update mechanisms

Right to Erasure (Art. 17)

Complete data deletion with verification

Right to Portability (Art. 20)

Structured data export in standard formats

Right to Restrict (Art. 18)

Processing limitation controls

Right to Object (Art. 21)

Opt-out mechanisms for legitimate interests

Automated Decision Rights (Art. 22)

Human review of automated processing

Right to Lodge Complaints

Supervisory authority contact information

8.2 Enterprise Admin Controls

  • Data Subject Request Management: Centralized portal for handling user requests
  • Consent Management: Granular consent controls with audit trails
  • Data Governance Dashboard: Real-time visibility into data processing activities
  • Compliance Reporting: Automated reports for regulatory requirements

9. Incident Response & Breach Notification

9.1 Incident Response Framework

72-Hour Breach Notification Guarantee

We will notify affected clients and relevant supervisory authorities within 72 hours of discovering any personal data breach, as required by GDPR Article 33.

0-4 Hours:
Detection & Containment
4-24 Hours:
Investigation & Assessment
24-72 Hours:
Notification & Reporting

9.2 Post-Incident Support

  • Dedicated incident response team with 24/7 availability
  • Forensic analysis and root cause determination
  • Remediation planning and implementation
  • Credit monitoring services for affected individuals (where applicable)
  • Regulatory liaison and compliance support

10. Compliance & Certifications

Privacy Regulations

  • • GDPR (EU General Data Protection Regulation)
  • • CCPA (California Consumer Privacy Act)
  • • PIPEDA (Canada Personal Information Protection)
  • • UK Data Protection Act 2018

Security Standards

  • • SOC 2 Type II (Security, Availability, Privacy)
  • • ISO 27001 (Information Security Management)
  • • NIST Cybersecurity Framework
  • • FedRAMP (Federal Risk Authorization)

Industry Compliance

  • • HIPAA (Healthcare)
  • • SOX (Financial Services)
  • • PCI DSS (Payment Processing)
  • • FISMA (Federal Information Systems)

Continuous Compliance Monitoring

Annual third-party security audits, quarterly compliance assessments, and continuous monitoring ensure ongoing adherence to all applicable standards and regulations.

11. International Data Transfers

11.1 Transfer Safeguards

  • Adequacy Decisions: Transfers to countries with adequate protection levels
  • Standard Contractual Clauses (SCCs): EU-approved contract terms for third-country transfers
  • Binding Corporate Rules (BCRs): Internal data protection rules for multinational processing
  • Certification Mechanisms: Privacy Shield successor frameworks and equivalent certifications

11.2 Government Access Limitations

Transparency Commitment

We maintain strict policies against providing data access to government entities without valid legal process. Clients will be notified of any data requests unless legally prohibited.

12. Children's Privacy Protection

Age Restrictions: Our services are designed exclusively for enterprise use and are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information immediately.

13. Privacy by Design & Default

Our privacy program is built on the principle of Privacy by Design:

  • Proactive not Reactive: Privacy measures embedded before risks occur
  • Privacy as the Default: Maximum privacy protection without user action required
  • Full Functionality: Privacy protection without compromising system functionality
  • End-to-End Security: Comprehensive protection throughout the data lifecycle
  • Visibility and Transparency: Clear privacy practices and data handling procedures
  • Respect for User Privacy: User interests prioritized in all system decisions

14. Policy Updates & Communication

We will notify enterprise clients of any material changes to this Privacy Policy at least 30 days prior to implementation through:

  • Email notification to primary account contacts
  • In-platform notifications and alerts
  • Posted updates on our website with change highlights
  • Direct communication for changes affecting data processing

Version Control

Previous versions of this Privacy Policy are archived and available upon request. All changes include effective dates and rationale for modifications.

15. Contact Information & Data Protection Authority

Privacy Office

Chief Privacy Officer

Email: privacy@cobolpro.com

Phone: +1 (555) 123-4567

Address: COBOL Pro Inc.
100 Technology Drive
San Francisco, CA 94105

Response Time: 48 hours for inquiries, 30 days for formal requests

Enterprise Support

Enterprise Data Protection Team

Email: enterprise-privacy@cobolpro.com

Phone: +1 (555) 123-4567 ext. 2

24/7 Emergency: +1 (555) 123-EMERGENCY

Dedicated CSM: Available for Enterprise+ plans

Legal Department: legal@cobolpro.com

Supervisory Authority Contact (EU)

If you are located in the European Union and have concerns about our data processing that cannot be resolved directly with us, you have the right to lodge a complaint with your local supervisory authority.

Lead Supervisory Authority: Irish Data Protection Commission (DPC)
Email: info@dataprotection.ie | Phone: +353 (0)761 104 800
Address: 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland

16. Glossary of Terms

Data Controller: The entity that determines the purposes and means of personal data processing
Data Processor: The entity that processes personal data on behalf of the data controller
Data Subject: An identified or identifiable natural person whose personal data is processed
Personal Data: Any information relating to an identified or identifiable natural person
Processing: Any operation performed on personal data, including collection, use, storage, and deletion
Pseudonymisation: Processing that renders personal data unable to be attributed to a specific data subject without additional information

Enterprise Trust Commitment

At COBOL Pro, we understand that trust is earned through consistent action, not promises. This comprehensive privacy policy demonstrates our unwavering commitment to protecting your enterprise data with the highest standards of security, privacy, and reliability. Your trust is our most valuable asset, and we work every day to honor it.

Policy Version: 2.0 | Last Reviewed: August 2025 |Next Review: February 2026